Terms & Conditions | Transferify

Terms & Conditions

Last updated: 5 July 2026

These Terms & Conditions (the "Terms") govern your access to and use of the Transferify file-transfer service, including the websites at transferify.ro and transferify.cloud, and any related applications, features, and APIs (together, the "Service"). The Service is provided by EchoStream SRL, a company registered in Romania under CUI RO46964705 and Trade Register no. J12/6242/05.10.2022, with its registered office at Str. Soporului nr. 8, bl. C, sc. 1, ap. 8, 400482 Cluj-Napoca, Romania ("Transferify", "we", "us", or "our"). Please read these Terms carefully. By accessing or using the Service, you agree to be bound by them.

1. Acceptance of the Terms

By creating an account, uploading or sending files, initiating a peer-to-peer transfer, subscribing to a paid tier, or otherwise using the Service in any way, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you do not agree with these Terms, you must not use the Service.

If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to that organization.

2. Eligibility and Age

You must be at least 16 years of age to use the Service. If you are under the age of majority in your country of residence, you may use the Service only with the consent and involvement of a parent or legal guardian. By using the Service you represent and warrant that you meet these requirements and that you are not barred from using the Service under any applicable law.

3. Description of the Service

Transferify lets you send files to other people through two main mechanisms:

  • Instant peer-to-peer (P2P) transfers. Files are sent directly from one device to another over an encrypted WebRTC connection. In this mode the file contents are transmitted device-to-device and are not stored on our servers. Both the sender and the recipient generally need to be online at the same time for the transfer to complete. We operate signaling infrastructure to help devices discover and connect to one another, but the file payload itself does not pass through our storage.
  • Hosted transfers. Files are uploaded and stored temporarily on cloud infrastructure (Amazon Web Services S3, located in the European Union), encrypted on the client side, and made available for download via a link. Hosted transfers auto-expire after a period of time or a number of downloads, after which the stored files are deleted.

Additional features may include, depending on your tier: delivery of transfer links by email, password-protected transfers, download limits, link expiry controls, download reminders, and a contacts list. Authentication is provided through Firebase, supporting sign-in with Google, Microsoft, or an anonymous session.

4. Free and Paid Tiers

The Service is offered in a free tier and in paid subscription tiers (currently Plus and Premium). Paid tiers unlock additional capabilities and higher limits (for example, larger transfer sizes, longer expiry windows, or additional features). The specific features, limits, and prices of each tier are described on our pricing page and may change from time to time as described in these Terms. We may also modify, add, or remove features of any tier, including the free tier, at our discretion.

5. Account Responsibilities

  • You agree to provide accurate, current, and complete information when creating and maintaining your account, and to keep that information up to date.
  • You are responsible for maintaining the confidentiality and security of your account credentials and any authentication method you use (including third-party sign-in through Google or Microsoft), and for all activity that occurs under your account.
  • You must notify us promptly at support@transferify.ro if you become aware of any unauthorized use of your account or any other breach of security.
  • You are responsible for ensuring that your use of the Service, and the content you transfer, complies with all laws and regulations that apply to you.

6. Acceptable Use Policy

You agree that you will not, and will not permit anyone else to, use the Service to:

  • transfer, host, or distribute any content that is illegal, or that promotes or facilitates illegal activity, under any law applicable to you or to us;
  • transfer or share any content that infringes the intellectual property, privacy, publicity, or other rights of any third party, or that you do not have the necessary rights and permissions to share;
  • distribute malware, viruses, ransomware, spyware, or any other malicious, harmful, or destructive code or files;
  • transmit content that is defamatory, harassing, abusive, threatening, hateful, or that depicts or facilitates child sexual abuse or exploitation;
  • send unsolicited bulk messages (spam), engage in phishing, or attempt to deceive or defraud recipients;
  • abuse, overload, disrupt, or attempt to circumvent the limits, security, or integrity of the peer-to-peer or hosted transfer systems, including probing, scanning, or testing the vulnerability of the Service without authorization;
  • reverse engineer, decompile, or otherwise attempt to derive the source code of the Service, except to the extent this restriction is prohibited by applicable law;
  • use the Service in any manner that could damage, disable, overburden, or impair it, or interfere with any other party's use of the Service.

We reserve the right, but assume no obligation, to investigate suspected violations and to remove or disable access to content, and to suspend or terminate accounts, that we reasonably believe violate this Acceptable Use Policy or any applicable law. Because certain transfers are end-to-end or client-side encrypted, our ability to inspect content is limited (see Section 7); enforcement in those cases may rely on reports, metadata, or legal process.

7. User Content and Your Responsibility

"User Content" means the files, messages, and other content you transfer, upload, or make available through the Service. You are solely responsible for your User Content, including its legality and for having all rights and consents necessary to transfer and share it.

For peer-to-peer transfers, file contents pass directly between devices and are not stored by us. For hosted transfers, files are encrypted on the client side before storage. As a result, we generally do not and cannot monitor, access, or inspect the contents of encrypted transfers. We do not endorse, verify, or take responsibility for any User Content. You acknowledge that you use the Service to transfer content at your own risk, and that you are responsible for keeping your own copies of any files that matter to you, since hosted transfers expire and are deleted.

8. Intellectual Property

The Service, including its software, design, text, graphics, logos, and the Transferify name and brand, is owned by Transferify or its licensors and is protected by intellectual property laws. Except for the rights expressly granted to you in these Terms, we reserve all right, title, and interest in and to the Service. These Terms do not grant you any license to use our trademarks, logos, or brand features without our prior written permission.

You retain all ownership rights in your User Content. You grant us only a limited, worldwide, non-exclusive, royalty-free license to host, store, transmit, and process your User Content solely to the extent necessary to operate and provide the Service to you (for example, to store a hosted transfer until it expires, or to relay a transfer to your intended recipient). This license ends when the relevant User Content is deleted from the Service, subject to any limited retention required by law.

9. Subscriptions, Billing, and Cancellation

Paid tiers are billed through Stripe, our third-party payment processor. By subscribing to a paid tier, you authorize us and Stripe to charge your chosen payment method on a recurring basis (for example monthly or annually, depending on the plan you select) until you cancel. Your subscription automatically renews at the end of each billing period unless you cancel before the renewal date.

  • Price changes. We may change subscription prices or the features included in a tier. Where required by law, we will give you advance notice of any price change affecting your subscription, and the change will take effect at your next renewal. If you do not agree to a price change, you may cancel before it takes effect.
  • Cancellation. You may cancel your subscription at any time through your account settings. Cancellation stops future renewals; unless otherwise required by law, your paid access generally continues until the end of the billing period already paid for.
  • Refunds. Except where required by applicable consumer-protection law, or as set out in the right-of-withdrawal terms below, payments are non-refundable.
  • EU right of withdrawal. If you are a consumer in the European Union, you have a statutory right to withdraw from your purchase within 14 days of entering into the contract, without giving any reason. For digital services that begin immediately at your express request, and where you acknowledge that you will lose this right once performance has started, the right of withdrawal is waived once we have begun providing the service. Where performance has not yet started, standard cancellation applies and you may exercise your 14-day withdrawal right by contacting us at support@transferify.ro.

Taxes may apply to your subscription and, where applicable, will be added to the price shown or charged as required by law. Billing and payment card data are handled by Stripe under its own terms and privacy policy; we do not store your full payment card details.

10. Service Availability and No Warranty

The Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, to the fullest extent permitted by law. We do not guarantee that the Service will be uninterrupted, secure, error-free, or available at any particular time, or that any transfer will be delivered, completed, or retained. Transfers may fail, be delayed, or expire, and peer-to-peer transfers depend on factors outside our control such as network conditions and both parties being online. You acknowledge that you should not rely on the Service as your only means of storing or delivering important files. Nothing in this section limits any warranty or guarantee that cannot be excluded under applicable consumer law.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Transferify and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, files, profits, revenue, or goodwill, arising out of or relating to your use of, or inability to use, the Service, even if we have been advised of the possibility of such damages. To the extent liability cannot be fully excluded, our total aggregate liability arising out of or relating to the Service is limited to the total amount you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits our liability where it cannot lawfully be excluded or limited — including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any liability that cannot be excluded under mandatory EU or Romanian consumer-protection law.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Transferify and its officers, employees, and suppliers from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or connected with your User Content, your use of the Service, your violation of these Terms, or your violation of any law or the rights of any third party. This section does not apply to the extent a claim arises from our own breach of these Terms or from liability that cannot be excluded under applicable law.

13. Suspension and Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access to all or part of the Service, with or without notice, if we reasonably believe you have violated these Terms or applicable law, if required to do so by law, or to protect the Service, other users, or third parties. Where reasonable and lawful, we will aim to give you notice. On termination, your right to use the Service ends, hosted transfers may be deleted, and the provisions of these Terms that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will continue to apply.

14. Changes to the Service and to These Terms

We may modify, suspend, or discontinue the Service, or any part of it, at any time. We may also update these Terms from time to time. When we make material changes, we will update the "Last updated" date above and, where required by law, provide notice through the Service or by other reasonable means. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.

15. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or relating to them or to the Service are governed by the laws of Romania and applicable European Union law, without regard to conflict-of-law rules, and the Romanian courts will have jurisdiction, except where mandatory consumer-protection law grants you the right to bring proceedings in, or benefit from the laws of, your country of residence.

If you are a consumer resident in the European Union, you may also be entitled to use the European Commission's Online Dispute Resolution (ODR) platform to resolve disputes online. The ODR platform is available at https://ec.europa.eu/consumers/odr.

16. Contact

If you have questions about these Terms or the Service, you can contact us at support@transferify.ro, or by writing to EchoStream SRL at Str. Soporului nr. 8, bl. C, sc. 1, ap. 8, 400482 Cluj-Napoca, Romania.