Advertising Terms
Last updated: 25 September 2026
1. Scope and parties
These Advertising Terms apply to every booking of advertising space on Transferify (transferify.de, transferify.ro and transferify.cloud). Your contracting party is EchoStream SRL, Str. Soporului nr. 8, bl. C, sc. 1, ap. 8, 400482 Cluj-Napoca, Romania ("we"). The provider identification is on our Legal Notice page.
Use of the transfer service itself is governed by our Terms & Conditions. For advertising bookings these Advertising Terms take precedence over the Terms & Conditions; where these Advertising Terms refer to the Terms & Conditions, the section referred to applies to the booking as well.
You can book only with a Transferify account and only if you are of legal age. If you book for a company or another organisation, you represent that you are authorised to bind it, and "you" then means that organisation. The offer is aimed at businesses. If you nevertheless book as a consumer, Section 11 applies in addition.
2. What we offer
What you book is advertising space on Transferify's recipient pages, that is the page on which a recipient collects a file sent to them, in the design ("look") you choose in the booking form. The space is exclusive: exactly one advertisement runs per calendar day and site. A booking covers whole calendar days as the booking calendar shows them, up to the number of days the calendar names as its maximum.
Your advertisement is labelled as advertising ("Ad") and names you as the person or organisation on whose behalf it appears (art. 6 of Directive 2000/31/EC as transposed where you and we are established). We do not target advertising by characteristics of the recipient and build no profiles for it. The label is part of the service and cannot be removed.
We owe the display of your advertisement on the booked days. We do not owe any particular number of views, clicks or contacts: how many recipients collect a file on a given day depends on what our users send and is outside our control. The view counts we show you under "Your bookings" are information, not a promise of performance.
3. Booking, review and conclusion of the contract
By pressing "Submit for review" you ask us to review your booking (look, creative, copy, destination address, days and price). That is not yet a contract and not a binding offer; you can withdraw the request at any time until approval. The on-screen confirmation shows you that your request has reached us.
A person reviews every booking. If we approve your booking, the approval e-mail is our binding offer to conclude the advertising contract on the terms of your booking. We are bound by that offer for three days from approval; for that long we hold your days for you. The contract is concluded when, within those three days, you press "Pay now" under "Your bookings" and complete the payment on the payment page; the day of conclusion is the day your payment is completed. If we reject the booking, we tell you by e-mail with the reason; you owe nothing. There is no entitlement to approval.
Until approval a submitted booking holds no days; several requests may concern the same days, and the approval decides. An account may keep only a limited number of requests under review open at the same time; the form tells you when you have reached that limit.
The language of the contract is the language of the site you book on; the contract can be concluded in German, English and Romanian. Until you submit, you can change every entry in the form or abandon the process; the form points out input errors before you submit. You can open, save and print these Advertising Terms at any time at /advertising-terms; the content of your booking is shown to you under "Your bookings" and in the approval e-mail. We keep no separate customer file with your contract text. There are no codes of conduct we have subscribed to.
4. Price and payment after approval
The price is the daily rate the booking calendar names for your site, multiplied by the number of booked days; the review step shows it before you submit. The daily rate is exclusive of VAT. You see the total price including the VAT that applies to you on the payment page, before you confirm the payment.
Nothing is charged when you submit. After approval you pay under "Your bookings" through our payment provider Stripe, within the payment window of three days named in your booking list. If you do not pay within that window, our offer lapses: we release your days, tell you so by e-mail, and no contract and no obligation to pay arises. Once you have paid, the contract is concluded and your booking runs on the booked days.
5. Content, landing page and refusal
You are responsible for the content of your advertisement (images, logo, video, copy) and for the page it links to. You represent that you hold every right needed to have that content displayed on Transferify, and that the advertisement and the landing page comply with the law that applies to you and to us, in particular unfair-competition, labelling, data-protection and youth-protection law. Your advertisement must not:
- be unlawful, or promote or facilitate unlawful activity;
- infringe intellectual-property rights, personality rights or other rights of third parties;
- mislead, in particular about the advertiser, the offer or the landing page;
- contain content that glorifies violence, is pornographic, discriminates or incites hatred;
- advertise weapons, illegal drugs, unlicensed gambling, tobacco, or products whose advertising is prohibited where Transferify is accessed;
- contain malware, tracking without a legal basis, or a landing page carrying either;
- give the impression of coming from Transferify or EchoStream SRL.
We may refuse any booking before approval; Section 3 says what you then learn. After approval we may revoke our offer for good cause, and after payment we may end your advertisement early for good cause: if we have concrete indications that it or the landing page breaches this section or applicable law, whether from a report under Section 13 or from our own review, if a court or an authority orders it, or if the landing page is no longer reachable. We tell you about such an ending without undue delay and give our reasons as Section 14 of our Terms & Conditions describes; that section also says how you can contest it. If the cause is not your conduct, we refund the price for the days on which the advertisement did not run. If it is your conduct, the price for the days that did not run remains due, less what we save as a result and what we earn by re-selling those days, or fail in bad faith to earn; you remain free to show that our loss is lower.
6. Running the advertisement and outages
We display your advertisement on the booked days in the booked design. Small differences in rendering, cropping and position follow from the recipient's screen size, device and browser and are not a defect. If Transferify is unreachable on a booked day, we refund the price for that day in proportion to the length of the outage, and the whole daily price for an outage of more than half the day. Instead of the refund you can choose a replacement day if a free day is available; we propose it to you by e-mail. Any further claims are governed by Section 9.
7. Cancellation and refunds
Before payment there is nothing to cancel: you can withdraw a request still under review at any time by writing to support@transferify.cloud, and if you let the payment window pass after approval, our offer lapses under Section 4.
After payment you can cancel in text form (for example by e-mail to support@transferify.cloud) up to 48 hours before the first booked day; we then refund the full price. If you cancel later or while the booking is running, the price for the booked days remains due, less what we save by the cancellation and what we earn by re-selling the released days to another advertiser, or fail in bad faith to earn; you remain free to show that our loss is lower.
We can end the contract after payment only for good cause (Section 5) or if, for technical or legal reasons we are not responsible for, we cannot provide the space on the booked days. In the latter case we refund the price for every day that did not run; any further claims are governed by Section 9.
Refunds go to the payment method you paid with, within 14 days of the cancellation or ending.
8. Rights in your content
You grant us the right to display the content of your booking on Transferify on the booked days, to process it technically for that purpose (cropping, scaling, compression), and to store it for review, billing and as a record of the service provided. We do not use your content beyond that; we name you as a reference only with your consent.
9. Limitation of liability
We are liable without limit, including for our legal representatives, senior staff and anyone else we use to perform this contract, for intent and gross negligence, for death or personal injury, for fraud, under the product-liability rules that apply to us, and to the extent of any guarantee we have given.
Where we are slightly negligent in breaching an obligation that performing this contract properly depends on, and that you are entitled to rely on, we are liable for the loss typical of a contract of this kind and foreseeable when it was concluded. For slight negligence in breaching any other obligation, our liability is limited to the direct loss that was foreseeable when the contract was concluded (art. 1530 and 1533 of the Romanian Civil Code). These limits do not apply to the cases in the first paragraph above. Mandatory consumer-protection law is unaffected in every case.
10. Indemnification
If you culpably breach these Advertising Terms, in particular Section 5, or applicable law and a third party brings a claim against us because of it, you will indemnify us against that claim and against the necessary costs of defending it, to the extent you are answerable for the claim. We will tell you about such a claim without undue delay, give you the opportunity to comment, and will not settle it without your consent. Your obligation does not apply to the extent the claim arises from our own conduct.
11. If you book as a consumer
Advertising bookings are designed for businesses. If you nevertheless book as a consumer, that is for purposes which are mainly outside your trade, business or profession, mandatory consumer-protection law prevails over any conflicting rule in these Advertising Terms, and the following applies in addition.
If you are a consumer in the EU or in the UK, you have 14 days to withdraw from the advertising contract without giving any reason. In the EU that right follows from Directive 2011/83/EU as transposed in your country; in the UK from the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The withdrawal period begins on the day the contract is concluded under Section 3, that is the day your payment is completed.
You can withdraw online, in the same place you booked from: sign in, open your bookings, choose the booking and use “Withdraw from contract here”, then “Confirm withdrawal”. We record the declaration with the time we received it and acknowledge receipt by email on a durable medium. You may instead send us any other unequivocal statement, by email to support@transferify.cloud or by post to the address in Section 1, for example with the model withdrawal form below; sending it before the deadline is enough. We repay the sums due without undue delay and within 14 days of receiving your declaration, using the payment method you paid with unless you expressly agree otherwise at no cost to you.
If your booked days begin within the withdrawal period, we ask you at booking to expressly request that display start before the period ends, and we display your advertisement from the first booked day only once you have asked. If you then withdraw during the period, we stop the display straight away and you owe a proportionate amount for the days already run; we refund the rest. Without that express request, withdrawal inside the period is refunded in full. Starting or finishing the display does not by itself end your right of withdrawal, and Section 7 does not restrict it.
Model withdrawal form
This is the model withdrawal form set out in Annex I(B) to Directive 2011/83/EU, as transposed by Part B of the Annex to Romanian Government Emergency Ordinance no. 34/2014. Complete and return this form only if you wish to withdraw from the contract. Using it is not obligatory: any other unequivocal statement of your decision to withdraw works just as well.
- To EchoStream SRL, Str. Soporului nr. 8, bl. C, sc. 1, ap. 8, 400482 Cluj-Napoca, Romania, +40 736 677 233, support@transferify.cloud:
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
- Ordered on (*)/received on (*),
- Name of consumer(s),
- Address of consumer(s),
- Signature of consumer(s) (only if this form is notified on paper),
- Date
(*) Delete as appropriate.
12. Data protection
How we process the data that comes with your booking (account data, contact person, billing data, your content, payment data at Stripe) is set out in our Privacy Policy. Your name as the advertiser and your advertisement are publicly visible while the booking runs. You are responsible for the processing on your landing page.
13. Reporting illegal content
Anyone who considers an advertisement shown on Transferify to be illegal can report it through the channel described in Section 6 of our Terms & Conditions; the contact points under Art. 11 and 12 of Regulation (EU) 2022/2065 are on our Legal Notice page. If such a report about your advertisement reaches us, Section 5 applies.
14. Changes to these Advertising Terms
We may change these Advertising Terms for future bookings. A booking is governed by the version published at /advertising-terms when it was submitted; a later change does not reach a booking already submitted or running. If we change these Advertising Terms after you submitted, we send you the version that governs your booking on request to support@transferify.cloud.
15. Governing law and dispute resolution
These Advertising Terms and any dispute arising out of or relating to them or to a booking are governed by the laws of Romania and applicable European Union law, without regard to conflict-of-law rules. If you are a consumer, you may sue us in the courts of your place of residence, and we may sue you only there (art. 18 of Regulation (EU) No 1215/2012); you also keep the protection of the mandatory rules of the law of your habitual residence (art. 6(2) of Regulation (EC) No 593/2008). For all other advertisers, the Romanian courts have jurisdiction.
EchoStream SRL does not commit to and is not obliged to use alternative dispute resolution (ADR) entities to settle disputes with consumers. If a dispute with you as a consumer cannot be settled directly, we will tell you in writing, on paper or another durable medium, that you may refer it to an alternative dispute resolution entity, and name the entity competent for you with its address and website (art. 25 of Ordonanța Guvernului nr. 38/2015). That does not change the sentence before it: we do not take part in such a procedure. If you are a consumer resident in Romania, you can contact the National Authority for Consumer Protection through its Alternative Dispute Resolution Directorate (ANPC, Direcția Soluționare Alternativă a Litigiilor) at https://anpc.ro/sal/; if you are a consumer resident elsewhere in the European Union, the European Commission publishes the notified bodies at https://consumer-redress.ec.europa.eu/dispute-resolution-bodies.
16. Contact
If you have questions about these Advertising Terms or about a booking, you can contact us at support@transferify.cloud or on +40 736 677 233, or by writing to EchoStream SRL, Str. Soporului nr. 8, bl. C, sc. 1, ap. 8, 400482 Cluj-Napoca, Romania.