Data Deletion Instructions | Transferify

Data Deletion Instructions

Last updated: 2 August 2026

This page explains how to delete the data EchoStream SRL ("Transferify") holds about you, including when you signed in with Facebook. What we store, and for how long, is set out in our Privacy Policy.

Delete your account and data from Transferify

Transferify deletes your account from inside the product. To do it yourself:

  1. Log in to your Transferify account.
  2. Open your Account page.
  3. Choose Delete account and confirm. You may be asked to sign in again first, so that we know the request is really yours.

Account and paid access are disabled immediately. Deletion processing then removes your product data and hosted files, deletes your Stripe customer record - which cancels an active subscription without waiting for the billing period to end - and removes the sign-in identities linked to the account, including a Facebook login you used to sign in. A limited set of records is kept only where law, security or the deletion process itself requires it, as described in our Privacy Policy.

Removing Transferify from Facebook is not enough

Removing Transferify under Settings & privacy → Settings → Apps and websites on Facebook stops Facebook sharing further data with us, and stops you signing in that way. It does not delete the data Transferify already holds. To delete that data, use the account deletion above, or contact us below.

If you cannot log in

Email support@transferify.ro from the address on the account and ask us to delete it. We may need to verify that the account is yours before we act. The same address reaches us for any of the other data-protection rights described in our Privacy Policy.